✅ Our Promise to You: Every VigortriX order is backed by a 60-day, 100% money-back guarantee. If you're not completely satisfied with your results — for any reason — contact our support team within 60 days of purchase for a full refund. Even empty bottles are accepted.
1. Overview
At VigortriX, we stand fully behind the quality of our product. We understand that every individual responds differently to dietary supplements, which is why we offer one of the most generous refund policies in the industry. This page explains how our refund policy works, who qualifies, and how to request a refund.
2. The 60-Day Money-Back Guarantee
You have 60 calendar days from your original purchase date to request a full refund if you are not satisfied with VigortriX for any reason — including:
- You did not experience the results you expected
- You experienced any sensitivity to the formula
- You simply changed your mind
- You no longer wish to use the product
No medical certification is required, and you do not need to provide a detailed reason for your request.
3. Eligibility Requirements
3.1 To qualify for a refund, your order must:
- Have been purchased through the official ordering channel (linked from this website)
- Be within the 60-day window from the original purchase date
- Be requested via our official support contacts (phone or email)
3.2 What's NOT eligible
- Purchases made through unauthorized third-party sellers (Amazon, eBay, Walmart, etc.) — these are not covered
- Refund requests made after the 60-day window has expired
- Lost or undelivered packages where the carrier confirms delivery (these are handled separately by the shipping carrier)
4. How to Request a Refund
Step-by-Step Refund Process
- Contact us within 60 days of purchase via phone or email (details below)
- Provide your order number and the email address used at checkout
- Return the bottles (used or unused) to the address our support team provides
- Receive your refund within 5–10 business days after the return is received and processed
5. Return Shipping
Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return arrives safely. Once we confirm receipt of your bottles (full or empty), your refund will be initiated.
6. Refund Processing Time
Once we receive your returned product:
- Refund approval: 1–2 business days
- Refund issued to your original payment method: 5–10 business days
- Bank/credit-card processing: Additional 2–7 business days, depending on your bank
The refund will be issued to the original payment method used for the purchase.
7. Damaged or Defective Products
If you receive a damaged, defective, or incorrect product, please contact our support team within 7 days of receipt with photos of the issue. We will arrange a replacement or refund at no cost to you. In this case, we cover return shipping.
8. Subscription & Recurring Orders
VigortriX is sold as a one-time purchase (no auto-billing or hidden subscriptions). Each purchase is a separate transaction, and refunds apply individually to each order based on its original purchase date.
9. Cancellations
If you wish to cancel an order before it ships, contact our support team immediately. Once an order is processed and shipped, it falls under the standard refund process described above.
10. Contact for Refunds
To start a refund, please contact our customer service team:
📌 Tip: Have your order number and email address ready before contacting support — this helps us locate your order quickly and process your refund faster.
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